Case Studies

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PostalMethods is an online print and mail outsourcing company providing secure print and mail services since 1996. Their services include HIPAA compliant printing and mailing services, invoice printing and mailing services, notice printing and mailing and customized printing and mailing services.

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Industry

Printing and Mail

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Services

Web Application

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Technologies

Microsoft .NET

Angular

Stripe

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Key Findings

Postal Methods reached out to us looking for a technology partner to meet their new business needs while keeping their current operations intact.

  • They were reliant on legacy systems.
  • Their system was only capable of producing a limited number of documents.
  • They were using a cost heavy infrastructure.
  • Their API needed to be robust.
  • They wanted a user-friendly interface.
  • They were relying on manual systems.
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Problem Statement

The major challenge that Postal Method’s faced was that their systems were 10 years old. They were problematic for their customers and their internal operations as well. We have some of the best team members that have helped enterprises upgrade their systems through careful analysis and hardwork.
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Possible Solution

Due to LightPoint’s need for the latest technology, they faced a major challenge in revamping their systems. When they reached out to us at Techverx, our key findings were:
1. Upgraded their APIs

The reason they had legacy systems was because their APIs were SOAP based. We took our time in converting them into RESTful (Representational State Transfer) APIs.

2. Streamlined internal operations

The reason they had legacy systems was because their APIs were SOAP based. We took our time in converting them into RESTful (Representational State Transfer) APIs.

3. Improved User Interface

The reason they had legacy systems was because their APIs were SOAP based. We took our time in converting them into RESTful (Representational State Transfer) APIs.

4. System Scalability

The reason they had legacy systems was because their APIs were SOAP based. We took our time in converting them into RESTful (Representational State Transfer) APIs.

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Currently: We’re maintaining their system and feature work is in progress.

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Status: Processing 6000 documents per day but the system is capable of producing 10,000 documents per day.

5. Improved Payment Module

Further, we improved their payment module and provided them with the following :

  • Option to apply monthly consumption restrictions.
  • Standard and customized pricing for customers.
  • Auto recharge.
  • Better visibility through consumption reporting.

Results

The system now has the capability to produce 10,000 documents per day. We observed an increase in user base once we revamped the system. Due to enhanced documentation processing capability, our client got more market share. There was a significant increase in efficiency , which in return increased the profitability.

  • Automated processes took the burden off from employees and they had more room to think about improvements.
  • Better APIs meant more documentation can be produced.
  • Improved User Interface meant better User Experience.
  • Payment module was updated so customers can pay without any trouble.
  • Better system meant less room for failure.

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